Say hello.

(605) 415-9000

Phone, email, in person, or through the form below — find us the way that works for you.

✓ Responds within 24 hours Walk-ins welcome Mon–Sun, 7am–8pm

Send a message

Tell us what you need. We’ll reply within 24 hours.

Or email a specific team directly:

Common Questions

Quick answers to things we hear a lot.

  • How quickly will you respond?

    Within 24 hours on business days. Same-day if you reach out during lobby hours (Mon–Sun, 7am–8pm).

  • What’s the fastest way to reach you?

    Phone for time-sensitive questions during lobby hours. Email or the form above for everything else — we route it to the right team.

  • Can I just walk in?

    Yes — walk-ins are welcome during lobby hours. For a guided tour or a meet-and-greet with a specific team, schedule ahead.

  • Who do I contact for grooming or training?

    Grooming has a direct email at grooming@meadowridgepetlodge.com and training at training@meadowridgepetlodge.com. Or use the form above and pick the right subject — we’ll route it.

  • Do you reply on weekends?

    Email is monitored seven days a week, but full team responses are usually weekdays. Phone calls during lobby hours always reach a person.

  • How do I schedule a tour?

    Email or call us, or select “Schedule a tour” as the form subject above. Tours run during lobby hours and take about 15 minutes.

Find us

2512 Marlin Drive, Rapid City, SD — just off I-90, exit 60.

Hours

  • Lobby Mon–Sun, 7am–8pm
  • Grooming Mon–Fri, 8am–6pm
  • Tap Room Daily, 3pm–7pm
  • Self-Wash 24/7